PARTIES:

• Pure Balance Pvt. Ltd. (“us”, “we”, or “Strongr Athleisure”, “Pure Balance”) which also includes our affiliates) has published and is operating through the domain name www.strongr.store the “Website” and the “Application” through various platforms such as Android, iOS, Microsoft windows and others.
• Any person accessing this Website/ Application or accessing Strongr Athleisure through any other direct or indirect modes is a “User” within the meaning of this Terms of Service. If you are accessing the Website or the Application, you are the User (“you”, “yours”, “User’s”) and hereby agree to provide your express consent to be bound by the obligations and restrictions which are enumerated as follows.

FREE CONSENT:

• By clicking on “I Agree” we have your express consent that you are agreeing to the terms and conditions to which your use of this Website/ Application is subjected. You confirm that you are an adult Indian National and you agree that you are bound by these terms, and that acknowledge that you have read and understood these terms and agree to remain bound by them hereinafter.
• If there are any updates to the Terms of Service, you will receive a notification of such updates 7 days in advance and if you continue to use the Website or Application and/ or avail our services after such updates are notified posted on this page, you will be deemed to have provided your consent to such updates. This is a legally binding contract between Strongr Athleisure and the Users.
• Your consent is applicable to all the automatically/ electronically upgraded versions of the Website/ Application. It is your sole responsibility to ensure that the Application is compatible with your electronic device and Strongr Athleisure will not entertain any complaints or refund requests in this regard. You consent to such automatic upgrading on your mobile device, and agree that the terms and conditions of this Agreement will apply to all such upgrades. You also consent to any code used in the Website/ Application that is covered by any open source or third party license, if any, authorizing the use of such code.
• In case of any disputes that may arise between you and Strongr Athleisure, you will be estopped from claiming that you were not aware of these terms and conditions.

IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT, PLEASE DO NOT ACCESS OR USE STRONGR ATHLEISURE’S WEBSITE, APPLICATION AND/OR SERVICES.

WARRANTY:

You warrant that:

• The personal information which you are required to provide when you register is true, accurate, current and complete in all respects; and you are not impersonating any other person or entity.
• The products purchased on this site are for private and domestic use only and are not for resale. You will notify us immediately of any changes to the personal information by an e-mail to our customer care at hello@strongr.store

APPLICABILITY:

Each time you access or use the Strongr Athleisure’s Website/ Application/ Services (all of which are hereinafter referred to as “Services”), you agree to be bound by the Terms of Use along with our Privacy Policy and any additional guidelines, terms, procedures or rules that may apply to a specific feature of the Strongr Athleisure’s Services, Conditions imposed by third party web applications, which are applicable to your use of Strongr Athleisure’s Services.

INTELLECTUAL AND OTHER PROPRIETARY RIGHTS:

• The content on the Website is protected by copyright, trademarks, database and other intellectual property rights and you acknowledge that we shall be the owners of all intellectual property in the material and content supplied as part of our Website/Application.
• You may retrieve and display the content of the Website on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Website.

ORDERS:

• All orders are subject to acceptance and availability. If the goods ordered are not available, you will be notified by e-mail (or by other means if no e-mail address has been provided) and you will have the option either to wait until the item is available from stock or to cancel your order.
• Any orders placed by you will be treated as an offer to purchase the goods or services from us and we have the right to reject such offers at any time. You acknowledge that any automated acknowledgment of your order which you may receive from us shall not amount to our acceptance of your offer to purchase goods or services advertised on the Website. The acceptance of your offer as well as the conclusion of a contract with us will take place when we (i) debit your credit card, debit card, UPI, PayTM, BHIM or any other account as may be used by you for such transaction or (ii) dispatch the goods to you, whichever is the later.
• You will assume the risk for the products once they have been delivered to the delivery address which you specified when ordering the products. We accept no liability where you provide an incorrect delivery address or where you fail to collect the products from the delivery address which you specified. Notwithstanding that risk of loss or damage to the products only passes to you once they have been delivered to the delivery address, ownership of the products shall pass to you on the later of: (a) the products being dispatched by us; and (b) us receiving payment in respect of the same.
• In the event an unsuccessful delivery of an order, other than if the delivery of the same is expressly refused by you, the order shall be automatically cancelled and refund shall be offered after deducting any processing charges, if any and/ or shipping charges as the case maybe from the amount paid by you to the original payment method within 15-20 working days.

CANCELLATION RIGHTS:

• Order, once placed cannot be canceled after the same has been processed.

PRICE AND PAYMENT:

• All prices shown are inclusive of the applicable taxes (only where applicable – see below) at the current rates and are correct at the time of entering the information onto the system. We reserve the right, however, to change prices at any time without notice to you.
• If your delivery address is within INDIA, no additional taxes will be charged to you. If your delivery address is outside of INDIA, you may be subject to import duties and taxes which are levied once a delivery reaches your destination country. Any such additional charges must be borne by you. You should note that customs policies and practices vary widely from country to country. We recommend that you contact your local customs office for information.
• Please note that when shipping goods from outside India, cross border shipments may be subject to opening and inspection by customs authorities. In respect of all the goods dispatched to you to an address outside of India, you are deemed to be the importer of the goods and must therefore comply with all the laws and regulations of the country into which the goods are being delivered.
• Payment can be made by any major credit card or debit card or via PAYTM, UPI, BHIM or via your PayPal account. Payment will be debited and cleared from your account before the dispatch of your goods or provision of services to you.
• In the unlikely event that the price shown on the checkout page is wrong, and we discover this before accepting your order, we are not required to sell the goods to you at the price shown. We always try and ensure that the prices of goods shown on our Website are accurate, but occasionally genuine errors may occur. If we discover an error in the price of the goods that you have ordered, we will let you know as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If you cancel your order and you have already paid for the goods, then you will receive a full refund.
• You confirm that the credit card, debit card, Bhim, UPI, PayTM or PayPal account that is being used is yours. All credit/debit cardholders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to or does not, for any reason, authorize payment to us then we will not be liable to you for any delay or non-delivery.
• As a general Company Policy you may only use one discount code with each order. We reserve the right to reject or cancel any orders where you add more than one discount code to the basket. We allow you to use discount codes strictly on the terms and conditions upon which they were issued which, amongst other things, may include terms relating to your eligibility to use them and a maximum order value.
• Please familiarize yourself with these terms and conditions before you place an order as we reserve the right to reject or cancel any orders which do not comply with these terms even if your credit or debit card has been charged. If there is any inconsistency between the terms and conditions upon which the discount codes were issued and these terms and conditions, the discount code terms and conditions prevail.

ELIGIBILITY TO PURCHASE:

To be eligible to purchase goods on this Website and lawfully enter into and form contracts on this Website under Indian law you must:

• if an individual, be 18 years of age or over; and register your real name, address, phone number, e-mail address any other details requested.
• By offering to purchase goods and services you represent to us that you are 18 years of age or over and authorise us to transmit information (included updated information) to obtain information from third parties, including but not limited to, your debit or credit card numbers or credit reports to authenticate your identity, to validate your credit card, to obtain an initial credit card authorisation and to authorise individual purchase transactions.

LIMITATION OF LIABILITY:

Notwithstanding any other provision in the Terms, nothing in these Terms:

• affect or limit your rights as a consumer under Indian law;
• The Website is provided on an ‘as is’ and ‘as available’ basis without any representation or endorsement made and we make no warranties, whether express or implied, in relation to it and its use. You acknowledge that we cannot guarantee and cannot be responsible for the security or privacy of the Website and any information provided by you. You must bear the risk associated with the use of the Internet.
• Whilst we will try to ensure that material included on the Website is correct, reputable and of high quality, we cannot accept responsibility if this is not the case. We will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the Website. If we are informed of any inaccuracies in the material on the Website, we will attempt to correct this as soon as we reasonably can.

In particular, we disclaim all liabilities in connection with the following:

• incompatibility of the Website with any of your equipment, software or telecommunications links;
• technical problems including errors or interruptions of the Website;
• unsuitability, unreliability or inaccuracy of the Website; and
• failure of the Website to meet your requirements.
• To the full extent allowed by applicable law, you agree that we will not be liable to you or any third party for any consequential or incidental damages (both of which terms includes, without limitation, pure economic loss, loss of profits, loss of business, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or are related to the Website.

SEVERANCE:

• If any part of the Terms shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions of the Terms.

WAIVER:

• No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.

ENTIRE AGREEMENT:

• These Terms form the entire basis of any agreement reached between you and us.

LAW AND JURISDICTION:

• These Terms shall be governed by and construed in accordance with the laws of India and any disputes will be decided only by the Mumbai courts.

REVIEWS:

If you submit a review, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.

• You grant Strongr Athleisure and its sub-licensees the right to use the name that you submit in connection with such content, if they choose.
• You agree to waive your right to be identified as the author of such content and your right to object to derogatory treatment of such content.
• You agree to perform all further acts necessary to perfect any of the above rights granted by you to Strongr Athleisure including the execution of deeds and documents, at the request of Strongr Athleisure.

You represent and warrant that

• you own or otherwise control all of the rights to the content that you post;
• that, as at the date that the content or material is submitted to Strongr Athleisure
• The content and material is accurate;
• Use of the content and material you supply does not breach any applicable Strongr Athleisure guidelines and will not cause injury to any person or entity (including that the content or material is not defamatory).
• You agree to indemnify Strongr Athleisure for all claims brought by a third party against Strongr Athleisure arising out of or in connection with a breach of any of these warranties.

MULTIBUY OFFERS:

This offer applies only to qualifying items listed in the Multibody area of this Website.

Where any goods are returned (except for an exchange where products are faulty/defective), we are entitled to either require the return of all goods delivered as part of that Multibody offer at your cost or charge you for the goods retained by you at the full price quoted on this site.

INDEMNITY AND LIMITATION OF LIABILITY:

• The User agrees to indemnify and hold harmless Strongr Athleisure (and its affiliates and associates, and those working for Strongr Athleisure), including costs and reasonable attorneys’ fees, from any claim or demand made by any third party due to or arising out of your use of the Strongr Athleisure’s Services or Content on the Website/ Application.
• Strongr Athleisure is not responsible for any links to third-party websites, apps or other services, payment gateways, video broadcasting applications, social media platforms, etc.
• The User agrees that Strongr Athleisure shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if we have been advised of the possibility of such damages), resulting from your use of the Website or Application.

FORCE MAJEURE:

Notwithstanding any other provision in these Terms, STRONGR ATHLEISURE shall not be held liable for any failure or delay in its performance under these Terms which is a result of a Force Majeure Event either directly or indirectly; provided however, that STRONGR ATHLEISURE will inform the Customer as soon as reasonably practicable and use its commercially reasonable efforts to correct such failure or delay, failing which, STRONGR ATHLEISURE will reimburse any payments made by the Customer. A Force Majeure Event means any event beyond STRONGR ATHLEISURE’s reasonable control, which by its nature could not have been foreseen, or, if it could have been foreseen, was unavoidable, including without limitation, acts of God, fire, explosion, storm, earthquake, flood, embargo, riot, sabotage, industry-wide strikes, lockouts, work stoppages or other labour difficulties, industry-wide supplier failures, unavailability of materials, acts of war, civil insurrections, national emergencies, or governmental acts.

TERRITORY AND GOVERNING LAW:

This Terms of Use, Strongr Athleisure’s Privacy Policy, and your Use of Strongr Athleisure’s Services in any manner whatsoever will be governed by the laws of India and the Courts of Mumbai.

CONSUMER COMPLAINTS:

You may address your complaints, feedback to hello@strongr.store.

SHIPPING:

• All orders are shipped free of charge within the territory of India.
  Processing Time:
• Orders take 1-2 business days to get processed once you have received the confirmation email.
• Orders placed on Friday after 4pm, start getting processed on Monday (next business day)
  Delivery & Tracking:
• We aim to deliver your order to your doorstep within 5-6 days after it has been processed.
• You will receive a shipping confirmation email once your items have been dispatched, along with a tracking ID so you can track your order.
• Rest assured we work our hardest to get you your order as quickly as possible.
  Express Shipping:
• We do offer express shipping for an extra fee, which is an option you can select during checkout.
  Others:
• Depending on the status of your order, we may not be able to change or cancel it. If we are unable to do so, we can help you with our return process.
• We do not offer international shipping yet.

RETURNS & EXCHANGES:

Returns and exchange shipping is free of charge & handled by us within India.

• We have a 5-day return or exchange policy, which means you have 5-days after receiving your order, to request for a return or an exchange.
• To be eligible for a return or an exchange, your items must be in the same original condition that you received it, unworn, unused, unwashed, with no stains & must have all original tags intact.
• To start your return or exchange, you can contact us by sending an email to returns@strongr.store with all details of your order number, item details & reasons for your return or exchange. If your request is accepted, we will send you instructions of how to proceed further.
• Items sent back without first requesting a return or an exchange will not be accepted.
• Strongr Athleisure reserves the right to refuse a return or an exchange on items that are not returned in the original condition as you received them or after 5-days of receiving the purchase.
• We strictly monitor our returns or exchanges to protect misuse of our return & exchange policy.
• Items purchased on sale or discounts are not eligible for returns or exchanges.

REFUNDS:

• Once we have received & inspected your return, we will let you know if it has been approved or rejected. If it has been approved, you will be refunded the amount on your original payment mode.
• Please note that this refundable amount can take 10-15 working days to initiate the proceeds.

DAMAGES & ISSUES:

• In an event of receiving items in damaged condition or not as per your order, please contact us immediately, for us to resolve the issue.
• Rest assured we work on the principles of best business practices.

TERMINATION:

Strongr Athleisure has the sole discretion, to terminate any User Account, or alter its access in any manner, without any prior notice without having to give the User any explanation, in case there is any suspicion of violation of any law or court orders.

The User himself/ herself can terminate their account for any reason or no reason, however Strongr Athleisure will not entertain any requests for refund or pay back, for any reason whatsoever. Once the User terminates his account, all rights granted will automatically terminate and immediately revert to Strongr Athleisure. However, it shall not affect any right or relief to which Strongr Athleisure may be entitled, at law or in equity.