RETURNS + EXCHANGES + REFUNDS

Our products come with a satisfaction guarantee, but should you find it otherwise, here’s what you need to know!
Returns and exchange shipping is free of charge & handled by us within India.

RETURNS & EXCHANGES:

  • We have a 5-day return or exchange policy, which means you have 5-days after receiving your purchase to request a return or an exchange.
  • To be eligible for a return or an exchange, your items must be in the same original condition that you received it, unworn, unused, unwashed, with no stains & must have all original tags attached.
  • To start your return or exchange, you can contact us at returns@strongr.store with your order number, item details & reasons for your return or exchange. Please send us a photo of the item, where we can see the tags clearly, so we know that it’s in the original condition. If your request is accepted we will send you instructions of how to proceed further.
  • Items sent back without first requesting a return or an exchange will not be accepted.
  • Strongr.Athleisure reserves the right to refuse a return or an exchange on items that are not returned in the original condition as you received them or after 5-days of receiving the purchase.
  • We strictly monitor our returns or exchanges to protect misuse of our return & exchange policy.
  • Items purchased on sale or discounts are not eligible for returns or exchanges.

REFUNDS:

  • Once we have received & inspected your return, we will let you know if it has been approved or rejected. If it has been approved you will be refunded the amount on your original payment mode.
  • Please note that this refundable amount can take 10-15 working days to initiate the proceeds.

DAMAGES & ISSUES:

  • In an event of receiving items in damaged condition or not as per your order, please contact us immediately, for us to resolve the issue.
  • Rest assured we work on the principles of best business practices.