Our products come with a satisfaction guarantee, but should you find it otherwise, here’s what you need to know!
Returns and exchange shipping is free of charge & handled by us within India.

RETURNS & EXCHANGES:

• We have a 5-day return or exchange policy, which means you have 5-days after receiving your purchase to request a return or an exchange.
• To be eligible for a return or an exchange, your items must be in the same original condition that you received it, unworn, unused, unwashed, with no stains & must have all original tags attached.
• To start your return or exchange, please email us at returns@strongr.store with your order number, item details, reason for your return or exchange and a photo of the item clearly showing the tags. Requests are considered submitted only once all the required information has been received via email.
• Return or exchange requests sent via WhatsApp, Instagram DM, phone calls or any other channel will not be considered. We require all requests to be submitted via email so that the complete details and correspondence can be maintained in one place and processed efficiently.
• Items sent back without first requesting a return or an exchange will not be accepted.
• Strongr.Athleisure reserves the right to refuse a return or exchange if the item does not meet the above conditions or if the request is received after 5 days of receiving the purchase. Any exception made by us is at our sole discretion and does not constitute a change to our Returns & Exchanges Policy.
• We strictly monitor our returns or exchanges to protect misuse of our return & exchange policy.
• Items purchased on sale or discounts are not eligible for returns or exchanges.

REFUNDS:

• Once we have received and inspected your return, we will let you know if it has been approved or rejected. If approved, the refund will be processed via bank transfer. Our team will contact you for the required bank details.
• Please note that the return and refund process can take up to 14 working days from the date the returned item is received by us.

DAMAGES & ISSUES:

• In an event of receiving items in damaged condition or not as per your order, please contact us immediately, for us to resolve the issue.
• If an item received in a return does not match the item originally shipped, the return will not be accepted.
• Rest assured we work on the principles of best business practices.